{"id":9,"date":"2023-06-02T21:30:27","date_gmt":"2023-06-02T20:30:27","guid":{"rendered":"https:\/\/rakeshenterprises.in\/?page_id=9"},"modified":"2025-12-15T14:06:17","modified_gmt":"2025-12-15T14:06:17","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/rakeshenterprises.in\/index.php\/refund_returns\/","title":{"rendered":"Refund and Returns Policy"},"content":{"rendered":"\n<p>At <strong>RAKESH ENTERPRISES<\/strong>, we strive to ensure complete customer satisfaction. Please read our Refund &amp; Returns Policy carefully before making a purchase.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>1. Return Eligibility<\/strong><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Returns or exchanges are accepted <strong>only in case of manufacturing defects<\/strong> or if a <strong>wrong product<\/strong> is provided.<\/li>\n\n\n\n<li>Products must be returned in their <strong>original condition<\/strong>, with <strong>original packaging, box, and accessories<\/strong>.<\/li>\n\n\n\n<li>The <strong>original bill\/invoice<\/strong> must be presented at the time of return.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>2. Non-Returnable Items<\/strong><\/h3>\n\n\n\n<p>The following items are <strong>not eligible for return or refund<\/strong>:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Used or damaged products after purchase<\/li>\n\n\n\n<li>Accessories such as earphones, chargers, cables, screen guards, and covers (once sold)<\/li>\n\n\n\n<li>Products damaged due to mishandling, water damage, or physical damage<\/li>\n\n\n\n<li>Software-related issues or compatibility issues<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>3. Return Time Frame<\/strong><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Any return or exchange request must be made <strong>within 24\u201348 hours of purchase<\/strong>.<\/li>\n\n\n\n<li>Requests made after this period will not be accepted.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>4. Refund Policy<\/strong><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Refunds are <strong>not provided in cash<\/strong>.<\/li>\n\n\n\n<li>In approved cases, refunds may be processed as:\n<ul class=\"wp-block-list\">\n<li>Replacement of the product, or<\/li>\n\n\n\n<li>Store credit (if applicable)<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>Refund or replacement approval is subject to product inspection.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>5. Warranty &amp; Service<\/strong><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Mobile phones are covered under the <strong>manufacturer\u2019s warranty only<\/strong>.<\/li>\n\n\n\n<li>RAKESH ENTERPRISES is not responsible for warranty claims but will assist customers in contacting authorized service centers.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>6. Cancellation Policy<\/strong><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Orders once confirmed and billed <strong>cannot be cancelled<\/strong>.<\/li>\n\n\n\n<li>Advance payments, if any, are <strong>non-refundable<\/strong>.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>7. Final Decision<\/strong><\/h3>\n\n\n\n<p>RAKESH ENTERPRISES reserves the right to <strong>accept or reject<\/strong> any return or refund request after inspection.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>8. Contact Us<\/strong><\/h3>\n\n\n\n<p>For any questions related to refunds or returns, please contact us:<\/p>\n\n\n\n<p><strong>RAKESH ENTERPRISES<\/strong><br>\ud83d\udcde Phone: 9234114328<br>\ud83d\udce7 Email: <a>Sanjaykumaryadav843301@gmail.com<\/a><br>\ud83d\udccd Address:<br>Ward No. 8, Bathnaha Road,<br>Near Hanuman Mandir,<br>Harpur Bhalha, Harpur Malha,<br>Sitamarhi, Bihar \u2013 843314<\/p>\n","protected":false},"excerpt":{"rendered":"<p>At RAKESH ENTERPRISES, we strive to ensure complete customer satisfaction. Please read our Refund &amp; Returns Policy carefully before making a purchase. 1. Return Eligibility 2. Non-Returnable Items The following items are not eligible for return or refund: 3. Return Time Frame 4. Refund Policy 5. Warranty &amp; Service 6. Cancellation Policy 7. Final Decision RAKESH ENTERPRISES reserves the right to accept or reject any return or refund request after inspection. 8. Contact Us For any questions related to refunds or returns, please contact us: RAKESH ENTERPRISES\ud83d\udcde Phone: 9234114328\ud83d\udce7 Email: Sanjaykumaryadav843301@gmail.com\ud83d\udccd Address:Ward No. 8, Bathnaha Road,Near Hanuman Mandir,Harpur Bhalha, Harpur Malha,Sitamarhi, Bihar \u2013 843314<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-9","page","type-page","status-publish","hentry"],"_hostinger_reach_plugin_has_subscription_block":false,"_hostinger_reach_plugin_is_elementor":false,"_links":{"self":[{"href":"https:\/\/rakeshenterprises.in\/index.php\/wp-json\/wp\/v2\/pages\/9","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/rakeshenterprises.in\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/rakeshenterprises.in\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/rakeshenterprises.in\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/rakeshenterprises.in\/index.php\/wp-json\/wp\/v2\/comments?post=9"}],"version-history":[{"count":9,"href":"https:\/\/rakeshenterprises.in\/index.php\/wp-json\/wp\/v2\/pages\/9\/revisions"}],"predecessor-version":[{"id":1431,"href":"https:\/\/rakeshenterprises.in\/index.php\/wp-json\/wp\/v2\/pages\/9\/revisions\/1431"}],"wp:attachment":[{"href":"https:\/\/rakeshenterprises.in\/index.php\/wp-json\/wp\/v2\/media?parent=9"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}